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Privacy Policy

Privacy Policy of the Bestomed Store
https://bestomed.pl
("Store")

Dear User!

We care about your privacy and want you to feel comfortable while using our services. Therefore, below we present you with the most important information about the principles of our processing of your personal data and cookies, which are used by our Store. This information has been prepared taking into account RODO, the General Data Protection Regulation.

PERSONAL DATA ADMINISTRATOR

Patryk lukoszek, entrepreneur conducting business activity under the name LUK-GOOD Patryk Lukoszek, registered in the Central Register and Information on Business Activity conducted by the minister competent for economy and keeping the Central Register and Information on Business Activity, NIP 6452530165, REGON number 380559282, Pyskowicka 33 Street, 42-612, Tarnowskie Góry, Poland.

If you wish to contact us in connection with our processing of your personal data, please write to us at the following e-mail address: biuro@bestomed.pl.

YOUR RIGHTS

You are entitled to request:

access to your personal data, including obtaining a copy of your data (Article 15 RODO or, if applicable, Article 13(1)(f) RODO),
their rectification (Article 16 RODO),
erasure (Article 17 RODO),
restriction of processing (Article 18 RODO),
transfer of data to another controller (Article 20 RODO).

And also the right:

object at any time to the processing of your data:
- for reasons related to your particular situation - against the processing of personal data concerning you based on Article 6(1)(f) of the RODO (i.e. on the legitimate interests pursued by us), including profiling (Article 21(1) of the RODO);
- where personal data is processed for the purposes of direct marketing, including profiling, to the extent that the processing is related to such direct marketing (Article 21(2) RODO).

Contact us if you wish to exercise your rights. You can object to our use of cookies (which you will read about below) in particular by using the appropriate browser settings.

If you consider that your data is being processed unlawfully, you can file a complaint with the President of the Office for Personal Data Protection.

PERSONAL DATA AND PRIVACY

Below you will find detailed information about the processing of your data depending on your activities.

1. placing an order in the Store

For what purpose.
Processing your order
On what basis?
Sales contract (art. 6(1)(b) RODO)	Legal obligation, related to accounting, obliging us to process your personal data (art. 6(1)(c) RODO)
For how long.
For the duration of the aforementioned contract	Until the expiration of our legal obligation related to accounting
in addition, your data will be processed until the expiration of the period during which it is possible to assert claims - either by you or by us (see the last table of this section for more information)
What happens if you do not provide your data?
you will not be able to place an order

2. setting up an account in the Store

For what purpose.
Implementation of the contract for the provision of account services in the Store
On what basis?
contract for the provision of services (Article 6(1)(b) RODO)
For how long?
Until the account is deleted by you or by us at your request
In addition, your data will be processed until the expiration of the period in which it is possible to assert claims - either by you or by us (see the last table of this section for more information)
What happens if you do not provide your data?
you will not be able to create an account and use its functions, such as viewing your order history or checking the status of your order

3. make contact with us (for example, to ask a question)

For what purpose.
Handling your inquiries or requests
On what basis?
The contract or actions taken at your request, aimed at concluding it (Article 6(1)(b) RODO) - in case your inquiry or notification concerns a contract to which we are or may be a party	our legitimate interest in processing your data for the purpose of communicating with you (Article 6(1)(f) RODO) - if your inquiry or request is not related to a contract
For how long.
For the duration of the contract that binds us, or - if no contract is concluded - until the expiration of the redress period - see the last table of this section*	until the expiration of the redress period - see the last table of this section - or until we take into account your objection to the processing*.
in addition, your data will be processed until the expiration of the period in which it is possible to pursue a claim - either by you or by us (see the last table of this section for more information)
What happens if you do not provide data?
we will not be able to respond to your inquiry or request

* whichever is applicable in your case and which will be the earliest

4. your browser settings or other similar action that allows you to conduct marketing activities

For what purpose.
Direct marketing by displaying personalized ads (You can read more about this in the "Profiling" and "Cookies" sections of the Privacy Policy).
On what basis?
Our legitimate interest, consisting of processing data for the purpose stated above (Article 6(1)(f) of the DPA)
For how long?
Until the expiration or deletion by you of cookies used for marketing purposes*.
What happens if you do not provide your data?
you will not receive suggestions for products or services in which you may be interested

* whichever is applicable in your case and which will be the earliest

5. browser settings or other similar action that allows analytics to be conducted

For what purpose.
To analyze how you use and navigate the Store's website, in order to adapt the site to the needs and behavior of Users (You can read more about this in the "Analytics Activities" and "Cookies" sections of the Privacy Policy)
On what basis?
Our legitimate interest in processing your data for the purpose stated above (Article 6(1)(f) RODO)
For how long?
Until the expiration or deletion of cookies used for analytical purposes by you*.
What happens if you do not provide data?
we will not take into account your preferences regarding the use of the Store in our development work

* whichever is applicable in the case and which will happen at the earliest

6. your consent to receive marketing content from us (e.g. information about special offers)

For what purpose.
Sending marketing information, especially special offers
On what basis?
Your consent to our marketing activities (Article 6(1)(a) RODO)
For how long?
Until you withdraw your consent - remember, you can withdraw your consent at any time. The processing of your data until you withdraw your consent remains lawful.
in addition, your data will be processed until the expiration of the period during which it is possible to assert claims - either by you or by us (see the last table of this section for more information)
What happens if you do not provide your data?
you will not receive our marketing materials, including information about our special offers

7. newsletter subscription

For what purpose.
sending a newsletter
On what basis?
Contract for the provision of newsletter mailing services (Art. 6(1)(b) RODO)
For how long?
Until you unsubscribe from our newsletter
in addition, your data will be processed until the expiration of the period in which it is possible to assert claims - either by you or by us (see the last table of this section for more information)
What happens if you do not provide your data?
you will not be able to receive information regarding the Store and our services

8. taking an action or omission that may give rise to claims related to the Store or our services

For what purpose.
To establish, assert or defend possible claims, related to the concluded contract or provided services
On what basis?
Our legitimate interest in processing personal data for the purpose indicated above (Article 6(1)(f) RODO)
For how long?
Until the expiration of the statute of limitations for claims or until we take into account your objection to the processing*.
What happens if you do not provide the data?
Inability to establish, assert or defend claims

* whichever is applicable in your case and which occurs earliest

PROFILING

We perform profiling within the Store - with respect to you, this will take place if you authorize such activities. This profiling involves automatically assessing what products or services you may be interested in, using information about the content you display. As a result, advertisements for products or services displayed on the online services you use will be more tailored to you and your needs.

The profiling we perform does not result in decisions that produce legal effects against you or affect you in a similarly significant way.

ANALYTICAL ACTIVITIES

We conduct analytics activities on the Store to make it more intuitive and accessible - with respect to you, this will be done if you authorize such activities. As part of the analytics, we will take into account how you navigate the Store - so, for example, how much time you spend on a particular subpage, or which places in the Store you click on. This allows us to customize the layout and appearance of the Store and the content posted therein to meet your needs.

DATA SECURITY

When processing your personal data, we use organizational and technical measures in accordance with applicable laws, including the use of connection encryption with an SSL certificate.

COOKIES

Our Store, like most websites, uses so-called cookies (cookie files). These files:

are stored in the memory of your device (computer, phone, etc.);
do not cause changes in the settings of your device.

In this Store cookies are used for:

statistical
marketing

To learn how to manage cookies, including how to disable them in your browser, you can use your browser's help file. You can read about this information by pressing the F1 key in your browser. In addition, you will find relevant tips on the following subpages, depending on the browser you are using:

Below you will find information about the function of the cookies we process and their validity period.

cookie name	validity period of the cookie	function of the cookie
_be	session duration	tracking store traffic for statistical purposes

Using the appropriate options of your browser, you can at any time:

delete cookies,
block the use of cookies in the future.

In such cases, we will no longer process them.

For more information about cookies, see Wikipedia.

EXTERNAL SERVICES / DATA RECIPIENTS

We use the services of external entities that support us in running our business. We entrust them with your data for processing - these entities process data only on our documented instructions.

Below you will find a list of recipients of your data:

ACTION	RECIPIENTS OF DATA	TRANSFER OF DATA OUTSIDE THE EUROPEAN UNION
any activity in connection with the Store	host provider	does not take place
	entity providing us with technical/IT support	no place
	persons cooperating with us on the basis of civil law contracts, supporting our current activities	no place
	operator of an online trading platform	no place
	Accounting office	no place
being on the Store website with settings that allow marketing activities	provider of marketing services	no place
being on the site Store with settings that allow the conduct of analytical activities	entity enabling analytical activities on the site	is not taking place
placing an order in the Store	payment provider	does not take place
	entity providing delivery of goods	no place
	provider of business facilitation software (such as accounting software)	no place
	provider of standard office software (including email box)	no place
	accounting office	no place
newsletter signup or consent to send marketing messages	entity providing newsletter or marketing messages mailing	no place
use of the communicator available in the Store	subject providing communicator available in the Store	does not take place
use by you of services provided to us in connection with the Store by social networks	social networking sites	does not take place
making contact with us (e.g. asking a question)	provider of standard office software (including email box)	has no place

And in addition:

relevant public authorities to the extent that we are required to share data with them.

Gdzie działamy i realizujemy nasze usługi

Nasza siedziba znajduje się w Tarnowskich Górach, jednak docieramy z naszymi produktami do każdego miasta w Polsce.

Wysyłamy na terenie całej Polski.